Guarantee terms

Our pullets are carefully reared from hatching eggs produced by our own ‘clean’, and carefully selected breeding flocks, resulting in strong and vigorous stock, which should grow into healthy and productive hens. To prove our confidence in the quality of our birds, we offer a three month guarantee at point of sale, to cover prolonged or chronic illness, death, failure to lay, or eggs with soft or mis-shapen shells. We reserve the right to offer a replacement hen of our own choice, or give a refund. We do not offer free delivery for replacement hens.

Our Guarantee is subject to the terms and conditions below:-

Conditions

The following are normal basic rules for good management of young poultry, and apply to any growers or pullets which are being introduced to a new home.

  • The birds should remain on poultry growers pellets until 18-20 weeks of age. Reason: growers pellets provide a balanced diet to allow pullets to achieve full body weight before coming into lay. When a hen starts to lay it will cease to produce new muscle and bone, so should not be given a layers ration too soon.
  • They should not be mixed with other hens until 18-20 weeks of age. Reason: young chickens have an immature immune system which may not be able to cope with disease challenges from other hens. 2. hens reared in different parts of the Country may have an immunity to a range of different diseases.
  • They should not be mixed with ex-battery hens. Reason: ex-battery hens have undergone a commercial vaccination programme and may be disease carriers. 2. These birds have been kept for 12 months in intensive systems and may be suffering from chronic disease.
  • They should not be mixed with hens showing signs of illness, or which have been ill in the past. Reason: many poultry diseases remain dormant in a seemingly healthy hen, and may flare up again at times of stress.
  • From 12-18 weeks of age, they should have constant access to adult size, hen flint grit with no oyster shell. Reason: excessive calcium can cause kidney damage in young hens, but flint grit is essential for a healthy digestive system and should be used at the appropriate size from one week of age.
  • At 18-20 weeks they should be given mixed hen grit (containing flint and oyster shell) plus poultry layers pellets
  • They should be kept free-range, or in a large run (minimum recommended size – 10m sq. per bird). Reason: plenty of daily exercise – walking and running is essential to maintain health and fitness.
  • They should be kept in a well ventilated house. Reason: Ventilation and egg quality are closely linked. Many modern hen houses do not have enough ventilation and this can cause respiratory diseases which may lead to egg and shell quality problems.
  • A strict vermin control regime should be in place. Rats and mice can carry diseases including Pasturella and Salmonella.
  • They should be regularly wormed with Flubenvet
  • A good quality multi vitamin (eg. AviVit Tonic) should be given twice weekly, Reason: vitamins in poultry feed start to deteriorate after several weeks. Always check use-by date on feed bag.
  • The birds should never be subjected to stressful situations.
  • Fresh clean water should be available at all times from a purpose made poultry drinker.
  • Poultry layers pellets should be available at all times for adult hens

We offer after sales back-up and advice to customers by emial or phone

Customers are reminded that purchasing hens from bird auctions and sales can pose a serious risk of disease, and we do not recommend adding our birds to these flocks.
The popular trend of purchasing single hens of many different breeds is not good practice, and often causes disease and stress related problems. Mixing hens of different ages and from different sources, is a common cause of health problems.